Terms of service

Last updated: 2026-05-15

1. Service

ClimbX provides a web application that helps creators on X grow their audience. It connects to your X account via X's OAuth, reads your recent posts to learn your voice, suggests new posts shaped by what works for accounts ahead of you in your niche, and lets you schedule posts for later publishing. You always review and edit what ClimbX generates before it goes live - nothing publishes automatically. By using the service you agree to these terms.

ClimbX is operated by D. Smidstrup Holding ApS(CVR 45751937), trading as Random Code, Havnegade 12, 3. 1, 5000 Odense C, Denmark. References to “we”, “us”, or “ClimbX” in these terms mean D. Smidstrup Holding ApS.

ClimbX is an independent product. It is not affiliated with, endorsed by, or sponsored by X Corp. or OpenAI. We integrate with X via X's public API and OAuth, and we use OpenAI's models via the official OpenAI API.

2. Accounts

You must sign in with a valid X account to use the service. By signing in you confirm that you own that X account and that you are at least 16 years old (or the minimum age of digital consent in your country, whichever is higher). You are responsible for keeping your X credentials secure and for everything that happens under your account. One account per person, unless you are on a plan that explicitly allows multi-account use.

3. Acceptable use

You may use ClimbX to draft, refine, and schedule your own X posts. You may not:

• Use ClimbX to violate X's terms of service or any applicable law.
• Post or schedule content that is illegal, defamatory, harassing, or that infringes third-party rights.
• Use ClimbX to spam, post auto-generated filler, or otherwise damage X's recommendation systems.
• Automate the app via scripts or bots to bypass plan limits or rate limits.
• Share your account with someone else who is not on a Premium / agency plan.
• Attempt to reverse-engineer ClimbX, resell it without permission, or use it to build a competing product.

4. Plans and payments

During the early-testing period described in the notice above, payment processing is not active and no charges are taken. The terms below describe how billing will work once it is live.

ClimbX is paid only. New users start with a 7-day free trial that requires a valid payment method at signup. Cancel before the trial ends and you are not charged. If you do not cancel, the subscription renews automatically at the plan you selected until cancelled. Prices are listed on the pricing page.

Payments are processed by Stripe. Stripe handles billing, payment processing, and VAT calculation on our behalf. Card details never reach our servers. For billing or account questions, email daniel@danielsmidstrup.com.

We may change prices with at least 30 days notice; price changes never affect a billing period already paid for. Founding-member pricing, when offered, is locked in for the lifetime of your subscription unless you cancel.

5. Cancellation

You can cancel your subscription at any time from your account page. After you cancel, access continues until the end of the current billing period. No further charges are taken. We do not refund partial periods.

6. Refunds

If you are a consumer in the European Union, you have a statutory right to withdraw from the contract within 14 days of your first purchase. Because ClimbX is a digital service delivered immediately, this right is lost once you begin using paid features (for example, generating drafts, running analytics queries, or scheduling a post). If you have not used any paid feature during the 14-day window, email daniel@danielsmidstrup.com and we will issue a full refund.

Outside the EU withdrawal window, monthly subscriptions are non-refundable for the current period - you can cancel at any time and will not be charged again. Annual subscriptions are non-refundable once the service has been used. If something goes wrong on our side, contact support and we will review on a case-by-case basis.

7. Support

Reach us at daniel@danielsmidstrup.com. We respond to customer requests within 3 business days.

8. Content you provide

You keep all rights to your X posts, your drafts, and anything you type into ClimbX. By using the service you grant us a limited right to process that content for the sole purpose of providing the service (drafting suggestions, learning your voice, generating analytics). We do not sell your content and we do not train external AI models on it.

Aggregated, anonymized performance data may be combined across users to produce niche / size-band baselines (for example: “hot takes typically perform 2.1x baseline for accounts at 1k-5k followers in build-in-public”). Individual posts and identities are never surfaced in these aggregates. These aggregates persist even after you delete your account, because they no longer identify you. See our privacy policy for full details.

9. Availability

We aim for high availability but do not guarantee uptime. The service depends on external systems (X API, OpenAI API, our hosting provider) that are outside our control. Scheduled maintenance, third-party outages, or force majeure events may cause downtime. We are not liable for losses caused by the service being temporarily unavailable.

10. Liability

ClimbX is provided “as is”. We make no guarantee that you will gain followers, impressions, or revenue from using it - growth on X depends on what you write, your niche, the X algorithm, and factors outside our control. Always review a draft before publishing.

To the maximum extent permitted by law, our total liability for any claim related to ClimbX is limited to the amount you paid us in the 12 months before the claim arose. We are not liable for indirect, incidental, or consequential damages.

11. Termination

We may suspend or terminate accounts that violate these terms (including rate-limit and abuse-prevention rules) without refund. You may request deletion of your account at any time by emailing support. On deletion we erase your personal data within 30 days by anonymizing it: your drafts, scheduled posts, chats, bookmarks, and X access tokens are deleted, and your account and X profile are stripped of every identifier so the remaining record cannot be linked back to you. Billing and invoice records are kept only as long as tax law requires (typically 5 years), and anonymized, aggregated baselines persist because they no longer identify you. Public posts we analyzed from other accounts are not your personal data and are unaffected. See the privacy policy for the full breakdown.

12. Changes

We may update these terms. Material changes will be communicated by email or in-app banner at least 30 days before they take effect. Continued use after the effective date constitutes acceptance.

13. Governing law

These terms are governed by the laws of Denmark, without regard to conflict-of-law principles. Disputes will be resolved by the competent courts in Copenhagen, Denmark, except where mandatory consumer-protection laws in your country give you a different venue.

14. Contact

Questions? Email daniel@danielsmidstrup.com. We respond within 3 business days.